Operator: HydroComplete LLC. Effective November 13, 2026
These Terms are a binding agreement between you and HydroComplete LLC, a North Carolina limited liability company ("Mail Check", "we"), the operator of the Mail Check service. By linking your Ring account to Mail Check, or by using your dashboard, you accept these Terms and our Privacy Policy. If you do not agree, do not link your account or use the service. You must be at least 18 and able to form a binding contract.
Mail Check watches Ring cameras you connect during the mail days and hours you set, recognises a mail vehicle stopping at your mailbox in Ring's recordings, and tells you on your dashboard when the mail has come. Readings are automated and will sometimes be wrong or missing: a camera sees only what is in view, only when Ring sends an alert and has a recording, a carrier on foot is not recognised, and vehicles can be mistaken, especially at night or in bad weather. Mail Check cannot tell whether you actually received mail, and it is not a theft or security service.
Our data practices are set out in the Privacy Policy, which is part of these Terms. In summary: cameras are checked only during your mail hours and only until the mail has come; about 15 seconds of recording is downloaded, three frames are sent as one picture to Anthropic's Claude AI to name the vehicle, and the recording and picture are deleted within seconds and never kept; people are never identified and plates are never read; sightings and alerts are kept for 30 days; vehicle type is read by an AI vision service acting on our behalf; nothing is sold or used to train AI; and you can delete everything at any time from your dashboard or by removing Mail Check in the Ring app. The Privacy Policy controls if it and this summary differ.
The service, including its software, design, name and documentation, is owned by HydroComplete LLC. We grant you a limited, non-exclusive, non-transferable, revocable licence to use it for your own household. You keep all rights in your Ring recordings and grant us only the limited permission to retrieve and process them to provide the service. "Ring", "Amazon", "USPS", "UPS" and "FedEx" are trademarks of their owners; Mail Check is not affiliated with or endorsed by Ring LLC, Amazon.com, Inc., the United States Postal Service or any carrier, beyond taking part in the Ring developer program.
The service depends on Ring and Amazon (camera access and account linking, under your agreement with Ring), Fly.io (hosting), Anthropic (AI vision) and Resend (email). We are not responsible for their outages, changes or acts. Your use of Ring remains governed by Ring's own terms.
The service is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose. We do not warrant that any alert will be sent, sent on time or be correct. To the fullest extent the law allows, HydroComplete LLC is not liable for indirect, incidental or consequential damages arising from use of or inability to use the service, including missed or wrong alerts. Total liability is limited to the amount you paid for the service in the twelve months before the claim.
By you: delete your data at any time with Delete all my data on your dashboard, or remove Mail Check in the Ring app; either ends access and erases your data. By us: we may suspend or end access for breach of these Terms, unlawful use or abuse (anyone can report misuse as described on our support page), or if Ring, Amazon or the law requires it, and where practical we will tell you by email. We may discontinue the service with reasonable notice. On any termination your data is deleted as on unlinking. Sections 4 to 7 survive termination.
We may update these Terms. Material changes will be posted here with a new effective date and, where feasible, announced on your dashboard or by email before they take effect.
These Terms are governed by the laws of the State of North Carolina, USA, without regard to conflict-of-law rules.